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12-04-2007 Customer's
maximum value and company's permanence competition advantage is the service stratagem
of zhongtong bus. When Zhongtong establish the stratagem partner relation with
customer, we will provide perfect service to customer at the process of before
distribution, in the distribution and after distribution, provide more value to
customer than their expectation, improve customer's trust for us, and then bring
long-term profit and development for our company. At
present, zhongtong bus has a steady and perfect production after service system.
This system is formed as 3 class service management organizations: marketing parent
company service office, 8 service station branches and 112 appointment service
stations. Marketing parent company service office take charge the management and
logistics support of this service system. We set up service office in the center
city of the area take charged by marketing filial company, these service office
take charge the service management and performance in their precinct. The appointment
service stations provide service to customer in their precinct.
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