| 17-01-2008 2008
Spring Festival is coming and notional bus and coach industry will suffer another
seasonal peak time of transport during this period. For ensuring its clients'
safe operation, Kinglong's client service department puts forward a 'higher, faster
and more professional' transport service plan which is said that all service personnel
will go into service in totally 400 service stations in the country, offering
testing, maintaining, live training, consulting, accessory supply services and
etc aims to make clients more happy and untroubled, and their passengers more
safe and easy. Higher:
'Higher' is higher service standard, not only incoming telephone from clients,
reception, after service, but also live service in each service station, all they
offered will be a higher service standard. Meanwhile, many prizes are set to encourage
its personnel, people who sets good example and does good deeds during this period
will be rewarded and vice versa.
Faster:
Kinglong offers 24
hours service during the coming spring festival, planning 1 or 2 wrecking car
to work, adding direct accessory supply service. All above could save a lot of
time during a maintenance period.
A
worker is absorbed in diagnosing every component
More
Professional:
A book named 'warmly advices' published to give some suggestions
to Kinglong's clients, including related examined items. And Kinglong's after
service CRM website will supply some technologies to all people who really need,
for example, bus maintenances, diagnoses and other professional technology knowledge.
Otherwise, all personnel are trained in order to provide professional service.
Editor:William
Qian from Chinabuses.com
|
