| 21-02-2008 It
was a bad news that south of China had suffered rare low temperature snowfall
frost disaster weather since 50 years ago. The disaster weather had badly affected
national transportation, especially for road transprotation which are responsible
for the main transportation task. Meanwhile, manufacturers took responsibility
for all the after service work. And Kinglong quickly put forward defence measure
to ensure normal operating of all Kinglong buses and the activity was high appreciated
by clients and pessengers. In
December 2007, client service department started "higer, speeder, more professional"
spring festival service plan, actively offering clients vehicles test, technic
training, parts storage and other relevant services. On
27 January 2008, the disaster happened in many southern provinces and Kinglong
immediately ordered all service engineers to await orders in case some accidents.
On 1 February,
one Kinglong bus suffered rear-end accident in Jiujiang segment, but the bus could
not be maintained in local service station, so after Kinglong client service department
received the call for help, some personnel overcome all difficulties for delivering
demanded parts. All
Kinglong people did during this period showed its responsibility for clients and
pessengers, on the other hand, Kinglong also built up a good image in clients
and pessengers' heart. It could be called win-win state.
Editor:William
Qian from Chinabuses.com
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